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Features

Everything your WhatsApp business needs, in one place.

Answer customers instantly, qualify leads automatically, and keep your team in control of every conversation.

AI replies

An AI that knows your business and when to step back.

Answers common questions, qualifies leads and sends your catalog — then passes the chat to a person when a customer asks for one or the AI can't help.

  • Trained on your products, prices and policies
  • Your tone, and rules for what it must never promise
  • Hands off with the full conversation, picks back up after a quiet period
Do you have this in size 9?
AI assistantYes — size 9 is in stock in black and tan. Want the photos?
Actually, I need a bulk order for my store
AI assistantGreat — I'm connecting you with our sales team now.
Handed to Rahul · Sales
Shared team inbox

Every conversation, one inbox.

Status, assignment and full message history for every chat — WhatsApp, website chat and calls together.

  • Round-robin, weighted, tag-based or manual assignment
  • Alerts when a chat is handed to someone
  • Team workload at a glance
RM
Rahul MehtaWants bulk pricing…
Open
AI
Ananya IyerAI answered delivery question
AI
KS
Karan ShahFollow-up 2 of 5 sent
Follow-up
PN
Priya NairOrder #4521 confirmed
Closed
Campaigns & broadcasts

Broadcasts that report back.

Send approved WhatsApp templates to lists of opted-in customers, then see delivery, reads, replies and failures in one report.

  • Funnel from sent to replied
  • Failure reasons you can act on
  • Filters and CSV export
Sent100%
Delivered94%
Read81%
Replied36%

Sample report for illustration

And there's more

Built for the way real teams work.

Lead capture everywhere

Leads arrive from WhatsApp, your website chat widget, Facebook and Instagram Lead Ads, and Shopify orders.

Appointments & site visits

Customers book on WhatsApp and the booking syncs with Google Calendar. Past times are never offered.

Catalog & checkout

Customers browse products and get a checkout link without leaving the chat. Shopify order and shipping updates go out automatically.

Automatic follow-ups

Leads who go quiet get a polite nudge about once a day, up to five times.

Lead scoring

Hot leads get flagged and alerted so your best closer reaches them first.

AI voice calls

The same AI can answer your business phone line and hold a real conversation.

Permissions per feature

Switch features on or off for each business and each team member, so people see only what they need.

Reports & daily summary

Conversations, leads, response times and campaign results — plus an end-of-day report — without spreadsheets.

No-code setup

Connect your WhatsApp number through Meta's Embedded Signup and run everything from the dashboard.

See it working for your business.

Start a free trial, or ask our AI how Zokiar would fit what you sell.

Start free trial →